Refund Policy

Due to the digital nature of the services offered by BIO FAMILY LLC, all subscription payments are generally non-refundable once the billing period has begun.

Subscriptions are billed on a recurring monthly basis. Customers may cancel at any time, and access will remain active through the end of the current billing period. No further charges will be applied after cancellation.

If you believe you were charged in error, please contact us at Support@biofamilytree.com, and we will review your request on a case-by-case basis.